Complementary Services and Rug Care

Whether you’re buying a rug for yourself or choosing for a client, our service is designed to meet your every need. We’re here to advise you on everything from choosing the right rug to looking after it once it’s been installed.

Client satisfaction

At the heart of the Paco brand promise is our intention of ensuring client satisfaction. To this end, we offer some complimentary services that we believe go a long way in making all our clients happy with their purchase decision.


One of our core beliefs is that you should only make the decision to buy a Paco Rug if you are completely in love with it. We feel so strongly about this that we offer a pre-purchase consignment period with no obligation to buy. This allows you to experience how various Paco Rugs may look, feel and fit in your space before you make your decision to purchase.


Allow us to assist in helping you choose the right rug for your space. We’ll send a skilled and experienced Paco representative for a free consultation at your home or business.

Interior design

If you need a professional touch to help you realise your vision, contact us to take the next step. We work with the top talent in South Africa and can recommend a designer or decorator to perfectly match your needs and complete your project.


As part of our personalised service we offer free delivery to all of our clients.

Trade partnerships

We are constantly working alongside some of the most well respected interior designers and suppliers in the industry. We offer special terms to our approved partners in trade. If you would like to register with us as a trade partner please contact us.

Customising our designs

Whether you want to match a colour scheme, fill a particular space, incorporate pieces of furniture or complement artworks, any existing design from our extensive catalogue can be customised to suit your individual needs.

We have over 2,000 colours to choose from and a large variety of yarn qualities, such as mohair, silk, wool and cashmere, which can all be interchanged as desired.

Bespoke commissions

Some spaces require something unique, so we encourage our customers to explore the endless possibilities of rug design to create something entirely new.

Our experienced in-house designers are on hand to determine exactly what is required, discuss and draw up design ideas, and give expert advice on techniques that might be most suitable.

We are committed to making every effort until the perfect rug is created.

Contact Us


143 Greenway, Greenside
Johannesburg, South Africa


(+27) 11 486 0542

View Collections